Glasgow Flight terms

Flight - Important information

TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT

DUE TO THE UNPREDICTABLE CHANGES IN HEALTH RESTRICTIONS AND SANITARY MESURES, SOME ASPECTS OF YOUR TRAVEL EXPERIENCE MAY BE DIFFERENT THAN ADVERTISED, INCLUDING BEING REDUCED, UNAVAILABLE, OR SUBJECT TO SPECIFIC CONDITIONS. BY BOOKING, YOU UNDERSTAND AND ACCEPT THE FOREGOING AND YOU AGREE THAT, TO THE EXTENT PERMITTED BY LAW, AIR TRANSAT CANNOT BE HELD LIABLE FOR SUCH CHANGES.

IF TRANSAT BECOMES AWARE OF SUCH CHANGES IN ADVANCE, IT SHALL, IN CERTAIN SITUATIONS, PROMPTLY PROVIDE NOTIFICATION TO YOU AND OFFER A REFUND OR COMPARABLE ALTERNATE TRAVEL SERVICES ACCEPTABLE TO YOU."

TO LEARN ABOUT THE TRANSAT'S HEALTH AND SAFETY PROGRAM TRAVELLER CARE VISIT HTTPS://WWW.AIRTRANSAT.COM/TRAVELLER-CARE

IT IS YOUR SOLE RESPONSIBILITY TO VERIFY AND COMPLY WITH ALL ENTRY AND EXIT REQUIREMENTS ACCORDING TO YOUR TRAVEL ITINERARY. THESE REQUIREMENTS CAN BE VALIDATED VIA OUR PRACTICAL GUIDE ON WWW.AIRTRANSAT.COM/PRACTICAL-GUIDE.

SEE THE ALLOWED NUMBER OF BAGS AND MAXIMUM WEIGHT ON OUR WEBSITE HTTPS://WWW.AIRTRANSAT.COM/EN-CA/TRAVEL-INFORMATION/BAGGAGE.

THE CONFIGURATION OF CERTAIN AIRCRAFT MAY REQUIRE AIR TRANSAT TO LIMIT THE NUMBER OF CHECKED BAGS PER PASSENGER TO THE ALLOWANCE INDICATED IN THEIR FARE CLASS.

THE PURCHASE OF ADDITIONAL CHECKED BAGS DOES NOT GUARANTEE THAT THE BAGGAGE WILL BE CHECKED ON THE DAY OF TRAVEL.

WHEN CARRIED BY PASSENGERS FOR PERSONAL USE, LITHIUM BATTERIES MUST BE CARRIED IN CARRY-ON BAGGAGE ONLY. TO LEARN MORE, WATCH TRANSPORT CANADA'S VIDEO HTTPS://AIRTRANSAT.COM/EN-CA/LITHIUM-BATTERY-GOVER...

SEAT SELECTION, OPTION PLUS UPGRADES, MEAL PRE-ORDERS: HTTPS://WWW.AIRTRANSAT.COM/EN-CA/MY-BOOKING OR CALL US AT 1-877-TRANSAT.

AIR TRANSAT WILL NOT ISSUE A REFUND FOR ANY PREPAID SERVICES THAT ARE CANCELLED BY THE PASSENGER, UNLESS OTHERWISE SPECIFIED ON YOUR CONFIRMATION DOCUMENTS, THIS INCLUDES SERVICES SUCH AS PRE-PAID CHECKED BAGGAGE, MEALS, SEAT SELECTION, BICYCLE TRANSPORTATION, VIP SERVICE FOR MINORS OR OPTION PLUS.

TTY FOR HEARING IMPAIRED : 514-906-5196 (LONG DISTANCE CHARGES MAY APPLY) OR TOLL FREE 1-866-234-5136 (CAN AND USA)

ONLINE CHECK-IN (24 HOURS BEFORE DEPARTURE); VISIT HTTPS://WWW.AIRTRANSAT.COM/ONLINE-CHECK-IN

ENJOY OUR CONTENT ON OUR INDIVIDUAL TOUCH SCREENS (AIRBUS A330, A321LR) OR, USING YOUR MOBILE DEVICE OR LAPTOP COMPUTER (FOR THE AIRBUS A321). NO DOWNLOAD IS NEEDED PRIOR TO DEPARTURE, JUST CONNECT TO OUR ON-BOARD WIFI.

FOR MORE DETAILS, VISIT HTTPS://WWW.AIRTRANSAT.COM/EN-CA/ENTERTAINMENT. INFLIGHT ENTERTAINMENT SYSTEM MAY VARY IN THE EVENT OF AN AIRCRAFT CHANGE.

NON-CANADIAN PASSPORT HOLDERS WISHING TO TRAVEL TO CANADA MUST OBTAIN AN ELECTRONIC TRAVEL AUTHORIZATION (ETA). COMPLETE YOUR ETA APPLICATION ONLINE: HTTPS://WWW.CANADA.CA/ETA IF YOU APPLY FOR AN ETA AT THE AIRPORT, BUT IT IS NOT APPROVED IN TIME FOR YOUR BOOKING, YOU WILL BE REFUSED AND YOU MUST BUY A NEW TICKET.

FOR PASSENGER ASSISTANCE, CONTACT US AT 1-855-333-1101, 24 HOURS, 7 DAYS. PASSENGERS ARE REQUESTED TO PRESENT THEMSELVES AT THE AIR TRANSAT CHECK-IN COUNTER 3 HOURS BEFORE DEPARTURE. PLEASE NOTE THAT CHECK-IN COUNTERS CLOSE 1 HOUR BEFORE DEPARTURE.

IF YOU ARE DENIED BOARDING, YOUR FLIGHT IS CANCELLED OR DELAYED FOR AT LEAST TWO HOURS, OR YOUR BAGGAGE IS LOST OR DAMAGED, YOU MAY BE ENTITLED TO CERTAIN STANDARDS OF TREATMENT AND COMPENSATION UNDER THE AIR PASSENGER PROTECTION REGULATIONS. FOR MORE INFORMATION ABOUT YOUR PASSENGER RIGHTS PLEASE CONTACT YOUR AIR CARRIER HTTPS://WWW.AIRTRANSAT.COM/EN-CA/DISRUPTIONS-RECOU... OR VISIT THE CANADIAN TRANSPORTATION AGENCY'S WEBSITE: HTTPS://WWW.OTC-CTA.GC.CA/

GLASGOW INTERNATIONAL AIRPORT

TO CONFIRM THE FLIGHT SCHEDULES WITHIN 24 HOURS OF DEPARTURE, PLEASE REFER TO WWW.AIRTRANSAT.COM, OR CONTACT US AT 00 800 872 672 83 (TOLL-FREE CALL FROM A LANDLINE TELEPHONE) OR AT LOCAL NUMBER 0207 616 9187, MONDAY TO THURSDAY 8:30 AM TO 9 PM, FRIDAY FROM 8:30 AM TO 8 PM, SATURDAY FROM 9 AM TO 6 PM AND SUNDAY FROM 10 AM TO 5 PM FOR PASSENGER ASSISTANCE, CONTACT 800 888 102 22 24 HOURS, 7 DAYS. (TOLL-FREE CALL FROM A LANDLINE TELEPHONE).